Article 2018

Does employability increase with internship satisfaction? Enhanced employability and internship satisfaction in a hospitality program

CT
Chen, Tzuling
 SC
Shen, Chingcheng
 GM
Gosling, Mark
Journal of Hospitality, Leisure, Sport and Tourism Education
Journal · Vol. 22 · pp. 88-99
Abstract

A primary goal common across hospitality internship programs is to make students more employable. This study investigates enhanced competencies in employability leading to student satisfaction with an internship program and the relationship to key stakeholders in the program. The school and the student's own self-commitment show positive effect on employability, however satisfaction with the employer was not significant suggesting areas for improvement. The research identified the correlation between internship satisfaction, employability, and the stakeholders with a goal to improving internship programs and enhancing employability for future talent in the hospitality industry. © 2018 Elsevier Ltd

Keywords

Author Keywords

employability hospitality and tourism education internship satisfaction

Index Keywords

Author Affiliations
Department of Chinese Culinary Arts, National Kaohsiung University of Hospitality and Tourism, Kaohsiung, Taiwan
Graduate Institute of Tourism Management, National Kaohsiung University of Hospitality and Tourism, Kaohsiung, Taiwan
Department of Applied English, National Kaohsiung University of Hospitality and Tourism, Kaohsiung, Taiwan
Funding & Acknowledgements
No funding information
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