Article 2016

Investigating Quality Dimensions of Hospitality Higher Education: From Students’ Perspective

Journal of Hospitality and Tourism Education
Journal · Vol. 28 · Issue 2 · pp. 95-106
Abstract

It is essential to identify and evaluate the important quality attributes of hospitality higher education on a continuing basis. This assessment helps administrators to ensure the quality of programs and attract top talent. This empirical research delineates quality dimensions of hospitality higher education from the perspectives of hospitality management students. A total of 314 usable responses were collected from four different hospitality management programs in the United States. Exploratory factor analysis identified five quality dimensions of hospitality higher education. Results of group comparisons using demographic variables provide meaningful implications for educators and administrators in U.S. hospitality higher education. © 2016 The International Council on Hotel, Restaurant, and Institutional Education.

Keywords

Author Keywords

Higher education Hospitality management quality dimensions

Index Keywords

Author Affiliations
The Collins College of Hospitality Management, California State Polytechnic University, Pomona, Pomona, CA, United States
College of Hospitality and Tourism Management, Niagara University, Niagara, NY, United States
Funding & Acknowledgements
No funding information
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