Book chapter 2015

An overview of training and development practices in food and beverage outlets

International Tourism and Hospitality in the Digital Age
Journal · pp. 191-204
Abstract

This chapter aims to identify, investigate and report the importance and usage of training and development practices in food and beverage outlets operating in the region of Chandigarh, India. Based on a survey of 55 food and beverage outlets and their perceptions on training and development practices were assessed by 22 training and development practices and 3 demographic variables. To identify the importance and usage of these practices, descriptive static was incorporated. The study provides a strong indication that there are significant differences on usage and importance of training and development practices in food and beverage outlets in Chandigarh. The study is an attempt to add information to the very little empirical knowledge available referring to the training and development practices in food and beverage industry. © 2015, IGI Global.

Keywords

Author Keywords

On-the-job training Hospitality industry Training and development off-the-job training Food and beverage industry Induction training

Index Keywords

Author Affiliations
Kurukshetra University, Kurukshetra, HR, India
Funding & Acknowledgements
No funding information
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