Article Gold Open Access 2009

Job demand, emotional awareness, and job satisfaction in internships: The moderating effect of social support

CF
Chen, Feichuan
 KE
Ku, Edward C.S.
 SY
Shyr, Yihwan
 CF
Chen, Feihung
 CS
Chou, Shuo Shiung
Social Behavior and Personality
Journal · Vol. 37 · Issue 10 · pp. 1429-1440
Abstract

This study was aimed at determining how job demand and emotional awareness affect the job satisfaction of students. Internships are vital for hospitality students because they allow them to experience real job situations while they are in school, thus providing them with realistic expectations about their careers. Participants were 632 Taiwanese undergraduates of hospitality internships who were recruited using a mailed questionnaire survey. The model and hypotheses were tested using a structural equation modeling (SEM) approach. Results indicated that emotional job demand and emotional awareness were positively associated with emotional display rules, and emotional display rules were positively associated with job satisfaction, with social support playing a moderating role. © Society for Personality Research (Inc.).

Keywords

Author Keywords

job satisfaction Display rules Emotional awareness Job demand internship

Index Keywords

Author Affiliations
Institute of Vocational and Technological Education, National Yunlin University of Science and Technology, Douliou, Yunlin, Taiwan
Department of Travel Management, National Kaohsiung University of Hospitality and Tourism, Kaohsiung, Taiwan
Department of Industrial Design, National United University Taiwan, Miao-li, Miaoli, Taiwan
Department of Social Work, Chaoyang University of Technology, Taichung, Taiwan
Department of Hospitality Management, Tunghai University, Taichung, Taiwan
Funding & Acknowledgements
No funding information
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