Article 2025

Bridging the employability gap: enhancing soft skills via business gaming simulations

Education and Training
Journal · pp. 1-18
Abstract

Purpose – The purpose of this paper is to empirically test whether or not an online business simulation game (OBSG) can enhance key soft skills and self-perceived employability. Design/methodology/approach – This research employed a blended learning approach to syllabus delivery. Five soft skills and self-perceived employability were measured before and after OBSG gameplay using previously validated scales and analyzed using linear mixed models. Findings – Key soft skills notably teamwork, communication and problem-solving can be enhanced via online business simulations. Additionally, individual self-perceived employability was significantly improved, while time management significantly declined. Practical implications – The use of OBSGs can improve soft skill development and be embedded into regular curriculum courses via blended learning. This research should inspire educators to further use technology as a way of motivating learners to actively engage in their studies and promote employability skills without sacrificing learning outcomes. Originality/value – This article provides empirical validation of the benefit of OBSGs, specifically with respect to improving select employability skills so sought after by employers, thereby helping to bridge the employability skills gap. © 2025 Emerald Publishing Limited

Keywords

Author Keywords

employability communication blended learning soft skills Problem-solving teamwork Online business simulation games

Index Keywords

Author Affiliations
National Taichung University of Science and Technology, Taichung, Taiwan
Funding & Acknowledgements
No funding information
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