The study explores concerns from employers about graduates’ limited theoretical and practical skills, despite the inclusion of experiential learning (EL) in hospitality and tourism curricula aimed at enhancing industry readiness. Focusing on Malaysia’s community colleges through interviews with lecturers (n = 13) and industry players (n = 13). Thematic analysis of transcribed data revealed seven key themes. Lecturers cited issues such as inadequate training and qualifications, deficiencies in program structure, excessive workload, and students’ unfavorable attitudes. Industry players expressed concerns about students’ inadequate practical skills, limited understanding of Technical and Vocational Education and Training (TVET) and EL, and poor program management. The findings underscore the need to strengthen EL in community colleges by improving program design and adopting more effective, innovative EL strategies. The study offers insights for better aligning academic delivery with industry needs, ultimately helping to ensure that graduates are well-prepared for the evolving demands of the hospitality and tourism sector. © 2025 ICHRIE.
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