The education sector is faced with many challenges in a world that is developing at a very rapid pace, such as the increasing burden of administrative tasks on educators. This study looks into the potential solution of Robotic Process Automation to these challenges and its impacts on higher education. We analyze the existing literature on RPA adoption by higher education using a systematic review and draw attention to the current state of applications and potential benefits. Our findings show that RPA would significantly enhance administrative operations, reduce errors, and free educators for teaching and student engagement. RPA could be a significant opportunity to establish efficiency and effectiveness in the learning environment, although not free from challenges, such as the cost of initial investment and job displacement. The paper concludes with recommendations for institutions to successfully integrate RPA while ensuring a balanced approach is taken to maximize benefits and mitigate associated risks. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.
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