Review Gold Open Access 2024

Addressing the workforce crisis in (rural) social care: A scoping review

International Journal of Health Planning and Management
Journal · Vol. 39 · Issue 3 · pp. 806-823
Abstract

Background: This scoping review identifies strategies potentially addressing the ‘workforce crisis’ in rural social care. The increasing global demand for social care has been coupled with widely recognised challenges in recruiting and retaining sufficient staff to provide this care. While the social care workforce crisis is a global phenomenon, it is particularly acute in rural areas. Methods: The review identified 75 papers which (i) had been published since 2017, (ii) were peer reviewed, (iii) concerned social care, (iv) were relevant to rural settings, (v) referenced workforce shortages, and (vi) made recommendations for ways to address those shortages. Thematic synthesis was used to derive three analytical themes with a combined 17 sub-themes applying to recommended strategies and evidence supporting those strategies. Results: The most common strategies for addressing social care workforce shortages were to improve recruitment and retention (‘recruit and retain’) processes without materially changing the workforce composition or service models. Further strategies involved ‘revitalising’ the social care workforce through redeploying existing staff or identifying new sources of labour. A small number of strategies involved ‘re-thinking’ social care service models more fundamentally. Very few papers specifically considered how these strategies might apply to rural contexts, and evidence for the effectiveness of strategies was sparse. Conclusion: The review identifies a significant gap in the literature in relation to workforce innovation and placed-based studies in rural social care systems. It is unlikely that the social care workforce crisis can be addressed through continuing attempts to recruit and retain workers within existing service models. © 2024 The Authors. The International Journal of Health Planning and Management published by John Wiley & Sons Ltd.

Keywords

Author Keywords

recruitment and retention rural social care social care workforce

Index Keywords

human male Humans Systematic Review Personnel selection review rural area health workforce innovation organization and management workforce strategic approach social work personnel management personnel shortage rural population rural health care Rural Health Services health services health care planning social care
Author Affiliations
Department of Epidemiology and Global Health, Umeå Universitet, Umea, Västerbotten, Sweden
School of Health Sciences, University of the Sunshine Coast, Sippy Downs, QLD, Australia
Funding & Acknowledgements
Grant: 2016‐00352
We wish to express our gratitude to colleagues at the Center for Rural Medicine, Region V\u00E4sterbotten, for valuable discussions over the years which inspired us to conduct this review. Dean B Carson's contribution was funded by the Swedish Research Council for Sustainable Development (Formas) [grant number 2016\u201000352 \u2018Cities of the North\u2019].
References 10 References
1 Mcgilton, Katherine S., Uncovering the Devaluation of Nursing Home Staff During COVID-19: Are We Fuelling the Next Health Care Crisis?, Journal of the American Medical Directors Association, 21, 7, pp. 962-965, (2020)
2 Nyström, Kristina, Recruitment of scarce competences to rural regions: Policy perspectives, Review of Regional Research, 41, 2, pp. 211-227, (2021)
3 Ervin, Kaye E., Implementation of an older person's nurse practitioner in rural aged care in Victoria, Australia: A qualitative study, Human Resources for Health, 17, 1, (2019)
4 Daly, Mary C., The concept of social care and the analysis of contemporary welfare states, British Journal of Sociology, 51, 2, pp. 281-298, (2000)
5 Genet, Nadine, Home care in Europe: A systematic literature review, BMC Health Services Research, 11, (2011)
6 Scales, Kezia, It Is Time to Resolve the Direct Care Workforce Crisis in Long-Term Care, Gerontologist, 61, 4, pp. 497-504, (2021)
7 Feder, Judith, Time for a Change: The COVID-19 Nursing Home Disaster and the Urgency of LTSS Reform, Journal of Health and Human Services Administration, 44, 3, pp. 195-218, (2020)
8 Embregts, Petri J.C.M., Experiences and needs of direct support staff working with people with intellectual disabilities during the COVID-19 pandemic: A thematic analysis, Journal of Applied Research in Intellectual Disabilities, 34, 2, pp. 480-490, (2021)
9 Asghari, Shabnam, A systematic review of reviews: Recruitment and retention of rural family physicians, Canadian Journal of Rural Medicine, 25, 1, pp. 20-30, (2020)
10 Russell, Deborah Jane, Interventions for health workforce retention in rural and remote areas: a systematic review, Human Resources for Health, 19, 1, (2021)
Quick Actions
Full Text via DOI
Citation Metrics
6
Times Cited (Scopus)

References 10
Document Identifiers