The flexibility of managing the Independent Campus program has implications for organizational change in higher education and requires Change Management Competency (CMC) to achieve change goals. This research aims to apply the ADKAR model to create a CMC profile for study program directors. This type of research is a survey. The research sample consisted of 65 heads of vocational study programs at private universities in North Sumatra, Indonesia. Data was collected using a questionnaire with indicators developed based on ADKAR elements for CMC development. Five alternative hypotheses were determined to test the correlation of ADKAR elements with the CMC profile, and all were declared accepted after being tested. This shows that the ADKAR model determines the CMC profile in an organizational change. Finally, a sustainable CMC development framework for the heads of the study program directors was recommended, using a combination of the concept of ADKAR and the system approach. © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
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