Article 2024

Student’s Career Expectations in the Hospitality and Tourism Industry: An Examination of Student’s MACE (Motivation, Attitude, and Career Expectation) Model

Journal of Hospitality and Tourism Education
Journal · Vol. 36 · Issue 4 · pp. 359-370
Abstract

Although there is a growing understanding that college students need to develop a wide range of knowledge, skills, abilities, and personal resources for career success, it is necessary to address students’ major expectations in their future careers. The primary purpose of this study is to explore students’ career expectations by examining the relationship among critical factors: i.e., motivation, attitude, and work expectation. A sample of 529 responses was collected from students at a university in the Southwestern region of the USA. The results show that there are significant relationships between all factors. The findings of this study can help the hospitality industry and human resource managers to better understand their future employees. © 2023 ICHRIE.

Keywords

Author Keywords

job satisfaction hospitality and tourism management education job attitude Job expectation job motivation

Index Keywords

Author Affiliations
College of Merchandising, University of North Texas, Denton, TX, United States
and Analytics Department, State University of New York at Plattsburgh, Plattsburgh, NY, United States
Funding & Acknowledgements
No funding information
References 10 References
1 Understanding Attitudes and Predicting Social Behavior, (1980)
2 Ambrose, Maureen L., Old friends, new faces: Motivation research in the 1990s, Journal of Management, 25, 3, pp. 231-292, (1999)
3 Babin, Barry J., Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women, Journal of Marketing, 62, 2, pp. 77-91, (1998)
4 Barling, Julian I., Effects of parents' job insecurity on children's work beliefs and attitudes, Journal of Applied Psychology, 83, 1, pp. 112-118, (1998)
5 Barrick, Murray R., Personality and Performance at the Beginning of the New Millennium: What Do We Know and Where Do We Go Next?, International Journal of Selection and Assessment, 9, 1-2, pp. 9-30, (2001)
6 Benaraba, Charlyn Mae D., A Comparative Analysis on the Career Perceptions of Tourism Management Students Before and During the COVID-19 Pandemic, Journal of Hospitality, Leisure, Sport and Tourism Education, 30, (2022)
7 Proceedings of the New Zealand Tourism and Hospitality Research Conference, (2004)
8 Brown, Eric A., Hospitality management graduates' perceptions of career factor importance and career factor experience, International Journal of Hospitality Management, 37, pp. 58-67, (2014)
9 Carpenter, Jason M., Consumer shopping value, satisfaction and loyalty in discount retailing, Journal of Retailing and Consumer Services, 15, 5, pp. 358-363, (2008)
10 Casado, Matt A., Student expectations of hospitality jobs, Cornell Hotel and Restaurant Administration Quarterly, 33, 4, pp. 80-82, (1992)
Quick Actions
Full Text via DOI
Citation Metrics
1
Times Cited (Scopus)

References 10
Document Identifiers