Article 2023

Reciprocal action learning: manager and employee development

Journal of Workplace Learning
Journal · Vol. 35 · Issue 4 · pp. 371-385
Abstract

Purpose: The purpose of this paper is the presentation of a learning model for a manager and employee working collaboratively to make advances in knowledge, skills, work performance and in the quality of their relationship. The model is called reciprocal action learning. Design/methodology/approach: The approach was to examine concepts and research that could be linked to reciprocal learning. Desired, ultimately, was creation of a proposal that put forth an explanation of manager–employee learning and a means for placing the effort into practice. Theories and concepts are identified in support of the learning approach and its functioning. Action or experiential learning was identified as the vehicle for implementation. Findings: Substantive, supportive information was identified in the expression of a practical action plan for a manager to use to spring reciprocal learning to life. Practical implications: The action plan set forth can serve as a model or template for a manager, particularly those managers with little experience in guiding employee learning. Initial use of the concepts and action plan could be regarded as an experiment and could set the stage for additional, more informed efforts at reciprocal learning. Originality/value: While much empirical and other research addresses employee learning and management/manager learning, there is very little research or material available regarding how a manager and an employee can directly learn together in working on an issue (problem, change, improvement, etc.) in a collaborative fashion that embraces equality. © 2023, Emerald Publishing Limited.

Keywords

Author Keywords

Collaboration Agency Management learning Action learning Learning Methods Reciprocal

Index Keywords

Author Affiliations
Department of Management, Frostburg State University, Frostburg, MD, United States
Department of Accounting, Frostburg State University, Frostburg, MD, United States
Funding & Acknowledgements
No funding information
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