Article Gold Open Access 2025

MANAGING CYBERBULLYING VICTIMISATION AND OCCUPATIONAL STRESS: MODERATING ROLE OF PERCEIVED ORGANISATIONAL SUPPORT AND TYPES OF HIGHER LEARNING INSTITUTION

Malaysian Online Journal of Educational Management
Journal · Vol. 13 · Issue 4 · pp. 1-13
Abstract

The changing landscape of the teaching and learning environment presents academicians with many new challenges and stressors. Among these stressors, cyberbullying victimisation has emerged as one of the most concerning, rapidly increasing with the proliferation of internet technologies. This trend places a psychological burden on academics and requires the implementation of effective strategies to combat and mitigate the effects of cyberbullying victimisation in higher learning institutions (HLIs). Therefore, this study aims to investigate the multidimensional impact of cyberbullying on the occupational stress of academicians in HLIs and to highlight the moderating role of perceived organisational support (POS) and the types of higher educational institutions. A total of 219 questionnaires from private and public HLIs were collected and analysed. Academicians were sent a link to a set of questionnaires to complete. Structural equation modelling was used to examine the proposed framework. Cyberbullying victimisation significantly influences occupational stress. The types of HLI significantly moderated the relationship between cyberbullying victimisation and occupational stress. The results showed that POS did not moderate the relationship between cyberbullying victimisation and occupational stress. However, POS significantly and directly reduced occupational stress. This study has several implications for theoretical and descriptive studies of cyberbullying victimisation among academicians at HLIs. © 2025 University of Malaya. All rights reserved.

Keywords

Author Keywords

academician Cyberbullying victimisation HLI occupational stress POS

Index Keywords

Author Affiliations
Faculty of Business and Management, Open University Malaysia, Petaling Jaya, Selangor, Malaysia
Faculty of Business and Management, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia
Funding & Acknowledgements
Open University Malaysia, OUM
This research was supported by a research grant from the Centre for Research and Innovation (CRI), Open University Malaysia (OUM). The authors would like to express their sincere gratitude to CRI OUM for their financial assistance and support, which made this study possible. We also extend our heartfelt thanks to all the academicians from various higher-learning institutions who participated in this study. Their invaluable contributions, insights, and expertise greatly enhanced the quality of this research. This study would not have been as comprehensive and impactful without their active involvement.
Cancer Research Institute, Kanazawa University, CRI
This research was supported by a research grant from the Centre for Research and Innovation (CRI), Open University Malaysia (OUM). The authors would like to express their sincere gratitude to CRI OUM for their financial assistance and support, which made this study possible. We also extend our heartfelt thanks to all the academicians from various higher-learning institutions who participated in this study. Their invaluable contributions, insights, and expertise greatly enhanced the quality of this research. This study would not have been as comprehensive and impactful without their active involvement.
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