Article Gold Open Access 2025

Construction of indicator system of tourism professional skills evaluation system in the application-oriented Universities - A case study in Fujian, China

PLOS ONE
Journal · Vol. 20 · Issue 9 September · Art. e0327785
Abstract

This study aims to establish a “Tourism Professional Skills Evaluation System in Application-Oriented Universities” to bridge the gap between industry requirements and traditional curricula. In response to the tourism sector’s rapid growth and shifting market demands, this study employ the Modified Delphi Method (MDM) and Analytic Hierarchy Process (AHP) to identify and weight five core competency domains: basic professional knowledge and skills, professional related knowledge and skills, interpersonal and self-development skills, physical fitness, as well as cultural and ethical rule of ethics qualities. Through expert panels and group discussions, this study develops a comprehensive set of indicators covering all essential competencies. The system has been piloted at a case university and received strong endorsement from both industry and academic stakeholders. By quantitatively defining indicator hierarchies and weights, this framework delivers a scientifically grounded, objective tool for educators, administrators, and policymakers to design and refine tourism talent development programs. © 2025 Lin et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

Keywords

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Index Keywords

China human questionnaire Humans Decision making Article university Universities Tourism professional competence Delphi study Delphi Technique social competence fitness professional knowledge
Author Affiliations
School of Economics and Management, Sanming University, Sanming, China
Funding & Acknowledgements
Department of Education, Fujian Province
Grant: FBJY20230273
Funding: This work was supported by the Education Department of Fujian Province, China (Grant FBJY20230273 to X.L.) and Sanming University (Grant 23YG03S to H.L.L.).
Department of Education, Fujian Province
Funding: This work was supported by the Education Department of Fujian Province, China (Grant FBJY20230273 to X.L.) and Sanming University (Grant 23YG03S to H.L.L.).
Sanming University, SMU
Grant: 23YG03S
Funding: This work was supported by the Education Department of Fujian Province, China (Grant FBJY20230273 to X.L.) and Sanming University (Grant 23YG03S to H.L.L.).
Sanming University, SMU
Funding: This work was supported by the Education Department of Fujian Province, China (Grant FBJY20230273 to X.L.) and Sanming University (Grant 23YG03S to H.L.L.).
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