Article Gold Open Access 2025

Re-Imagining Marketing Education for Career Readiness in the GenAI Era

Journal of Marketing Education
Journal · Vol. 47 · Issue 2 Special Issue: · pp. 170-190
Abstract

This study aims to examine how to integrate generative AI (GenAI) into marketing education. We used the transformation mechanism within boundary crossing theory to explore how marketing professional insights can be utilized to prepare students for industry demands in the GenAI era. We analyze industry content and GenAI courses alongside 26 interviews with industry practitioners to identify essential knowledge, skillsets, and optimal strategies for implementing GenAI in marketing curricula. Findings underscore the necessity of equipping students with GenAI skills for marketing research, strategy development, content creation, creativity, and ideation across use cases. Practitioners emphasized that marketing theory and ethics should be centralized in any GenAI-related subject matter. For educators, the study highlights the importance of involving industry partners, integrating external materials, and offering master classes to ensure students develop practical skills alongside theoretical knowledge. This research contributes to the discourse on GenAI in marketing education by providing use-cases and actionable insights into subject design, ensuring alignment with industry expectations and equipping students with necessary competencies for a GenAI-driven marketing environment. We extend the application of Boundary Crossing theory into marketing education literature by theorizing how transformation deepens and operates bidirectionally in the context of disruptive technologies, such as GenAI. © The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution 4.0 Lficense (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Keywords

Author Keywords

boundary crossing Industry collaboration GenAI GenAI ethics marketing education subject design

Index Keywords

Author Affiliations
University of Wollongong, Wollongong, NSW, Australia
Funding & Acknowledgements
No funding information
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