Article Gold Open Access 2021

How to Enhance the Impact of Perceived Organizational Support on Knowledge Sharing? Evidence from Higher Education Sector

Journal of System and Management Sciences
Journal · Vol. 11 · Issue 4 · pp. 27-46
Abstract

Academics in the new millennium are not only required to do academic work, current events in universities in Malaysia suggests academics are required to perform additional tasks such administration work, consultation, and avail themselves to perform any tasks intended to meet the demands of their faculty or university. These tasks are considered as the academics’ commitment to contribute to their university and country’s overall development that increases the ranks of their educational institutions in the world’s top university rankings. These tasks also require knowledge sharing among academics. The occurrence of these activities are determined by the perception of Academics towards their institutions. This study explored the influence of adopting Organizational Citizenship Behavior as a mediator in the relationship between Perceived organizational Support and knowledge sharing among academics. The study was conducted in Malaysia and data collected from academics in the five major research universities. Quantitative research design was adopted where Pearson correlation, multiple regression analysis and factor analysis were used to measure the relationships hypothesized. The results indicated that Perceived Organizational Support does not have any significant effect on knowledge sharing among academics in the Malaysian higher educational sector; and organizational citizenship behavior improves the relationship between Perceived Organizational Support and knowledge sharing hence, H1 was rejected, while H2 and H3 supported. The findings suggested that adopting measures of organizational citizenship actions including employee opinion, well-being, goals and values enables positive behavior within an institution and ensure increased knowledge sharing among academics. Suggestions for future researchers includes adopting qualitative research design to collect unregulated data from academics and measure their true opinions. © 2021, Success Culture Press. All rights reserved.

Keywords

Author Keywords

Higher education Academics Perceived organizational support knowledge sharing Organizational citizenship behavior

Index Keywords

Author Affiliations
Department of Business Administration, Al-Razi University, Sana'a, Yemen, College of Business Administration, University of Ha'il, Ha'il, Ha'il, Saudi Arabia
Faculty of Finance and Administrative Sciences, Al-Madinah International University, Shah Alam, Selangor, Malaysia
Business Department, Community College of Qatar, Doha, Qatar, Department of Business Administration, Al-Razi University, Sana'a, Yemen
College of Business Administration, University of Ha'il, Ha'il, Ha'il, Saudi Arabia
Funding & Acknowledgements
No funding information
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