Journal of Human Resources in Hospitality and Tourism

The present study assesses hotel workers’ perceptions regarding their soft and hard skills, during COVID-19 pandemic. To this end, data were collected through a survey applied to 4 and 5 star hotel workers in the Historical Center of Porto (Portugal). The results show that workers have a generally p…

This study explores the perceptions of hospitality students regarding their orientation and training during their internship and their plans to seek permanent employment. The results indicate that the majority of the students felt that they did receive a sufficient level of training. In addition it …